Hi Nigel Hockey,

According to the tracking information, ZA00737144801 was delivered on July 8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZA00737144801
Package status: Successfully received (25 days)
2025-07-08 22:46 Delivered【Tonypandy,CF40 1BQ】, has been submitted
2025-07-07 16:43 Dispatching【Tonypandy, CF40 1BQ】, Delivery when going out
2025-07-05 13:38 Departure from Processing Center【Tonypandy,CF40 1, Express delivery departure processing center
2025-07-03 23:25 Arriyal at Processing Center【Tonypandy,CF40 1BQ】, Express delivery arrival processing center
2025-07-01 22:17 In Transit【RHONDDA CYNON TAF】, express delivery is being shipped in the country
2025-06-29 19:39 Arrival at 【GB】, Arrival
2025-06-26 11:37 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-06-24 22:35 Departure from [Shenzhen], departure
2025-06-22 18:36 Received by Carrier 【Shenzhen】, carrier receiving
2025-06-20 11:38 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-06-18 23:59 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-06-16 23:45 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-06-14 23:19 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-06-14 21:16 Changsha City, China Post has collected emails

I have sent a message with Email address supplied
It doesn't exist?
Can't you find out if this is a real order number?