Non delivery

Asked by DERBEZ | 1/22/2026 11:52:22 AM

Dear Sir or Madam,

I am contacting you regarding the parcel with tracking number
QLD000645052CN.

According to the tracking information, the parcel is marked as
“Delivered”. However, I confirm that I have not received this shipment.
No delivery was made to my address, nor to neighbors or a safe place.

I kindly request that you contact the carrier (QILIDA Supply Chain)
to open an investigation and provide me with an official
Non-Delivery Certificate (Non-Receipt Declaration).

This document is required in order to proceed with a claim.

Thank you in advance for your assistance.
I look forward to your response.

Kind regards,

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Re: AS033382727CN
The delivery information is not correct as it is not a delivery made to me.
Probably it is only to a service point.

Could you please send me a POD, Proof Of Delivery, where I can see who has signed the delivery?

Or maybe you can inform me the contact information to the local transportation company who has made the delivery?

Many thanks in advance!
Best regards Veronica Maxe

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