On hold orders

Asked by joao | 11/10/2020 7:51:13 PM

Good night, I wanted to know what will happen with my packages that are in retention at the customs of Beijing, are the following packages: LZ400860663CN and LZ400866357CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/11/2020 6:34:30 AM Reply

Hi joao,

They are retained by the customs more. It they couldn't be release in this month, it's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible.

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