Order stuck since 29th March

Asked by Andy | 7/16/2020 7:54:37 AM

Hi, my order is stuck for almost 4 months ago. Any idea, what's happens? Please RV361594266CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 7/17/2020 7:48:49 PM Reply

Hi Andy,

It usually takes about 30-60 days to have update showing it arrives in Italy after it was delivered to air transport. As it has been over three months, it's not normal. You need to contact the seller as soon as possible to get refund.

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