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My order has been in Zengzhou for 3 months now (RE044351853CN)

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I've made an order on AliExpress in march, and on the 29th of april it was in Zengzhou and apparently still is there , because that is the last update on the tracking service.
Can you tell me why it is stuck in there ? Please release it

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1 Answer(s)

user
Hi Maria,

It should have left China and is in transit to Portugal now. To my experience, there should be update showing it arrives in Portugal direcetly after the information you get now. It should be delayed due to the coronavirus and few flight to Portugal now. I suggest you wait for another month to see if you could receive it. You can open a dispute on AliExpress to get refund if you don't want to wait.

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My order has been in Zengzhou for 3 months now (RE044351853CN) (1 reply)

I've made an order on AliExpress in march, and on the 29th of april it was in Zengzhou and apparently still is there , because that is the last update on the tracking service.
Can you tell me why it is stuck in there ? Please release it

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Hi,
I placed my order over two months ago. It has been stuck in Dongguan City since April 8th. This order was supposed to be delivered by April 16th at the latest. It is now June. Please escalate order. This is beyond unacceptable.
Here is the tracking number: AT395616297CN

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Hi,

Please tell where is my order. Its been 2 months.

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Thanks

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