why I didn't receive after 4 months my order yet?

Asked by Luca | 10/9/2019 5:21:16 AM

Good afternoon
I ordered the package (track number RP611637395CN) on 6/13/2019. 4 months passed since June and I have no update on where is my order. I ask you to check the delivery status and let me know as soon as possible.

5 Answer(s)

Daisy 10/9/2019 5:24:59 PM

It's at your place in June and the delivery was failed on June 25. So, it's returned back to China:

2019-07-04 06:54
Shenzhen, leaving the Post Shenzhen Processing Center, the next stop ,"Post Shenzhen International Mail Exchange Bureau"

2019-07-04 04:33
Shenzhen, arriving at the Post Shenzhen International Mail Exchange Bureau

2019-07-04 02:13
Guangzhou, leaving Guangzhou International, the next stop , Post Shenzhen Processing Center (via transfer)

2019-07-03 11:04
Guangzhou, to jianggao Center (via transfer)

2019-07-02 02:07
Beijing, leaving the Post Office Post Transit Bureau, the next stop , Jianggao Center (via transfer)

2019-06-29 18:36
Beijing, delivered to air transport

2019-06-27 01:30
Luxembourg, Luxembourg has exported directly

2019-06-26 21:56
Luxembourg, Leave Offshore Export Swap Office

2019-06-26 21:56
Luxembourg, leave Luxembourg

2019-06-25 12:57
Luxembourg, Luxembourg arranges delivery

2019-06-25 08:16
Luxembourg, Luxembourg arranges delivery

2019-06-25 07:44
Luxembourg, arrived at the Luxembourg Delivery Office

2019-06-24 13:18
Luxembourg, Overseas Import Customs Release

2019-06-24 13:18
Luxembourg, Customs Release

2019-06-24 13:18
Luxembourg, completed to clear the border

2019-06-24 13:18
Luxembourg, leave Luxembourg

2019-06-21 19:09
Luxembourg, overseas import customs retained pending inspection

2019-06-21 19:09
Luxembourg, sent to import customs abroad

2019-06-21 19:09
Luxembourg, reached the place of arrival

2019-06-19 08:12
Beijing, delivered to air transport

2019-06-18 22:34
Beijing, delivered to air transport

2019-06-18 15:16
Beijing, Beijing Post International has been exported directly sealed

2019-06-18 02:23
Beijing, arriving at Beijing Post International (via transfer)

2019-06-16 11:01
Guangzhou, leaving the Guangzhou Interchange Bureau, the next stop , Beijing Wangjing (via transfer)

2019-06-15 23:51
Guangzhou, arriving at guangzhou swap bureau (via transfer)

2019-06-15 20:25
Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop "Guangzhou International"

2019-06-15 08:36
Shenzhen, arriving at the Post Shenzhen International Mail Exchange Bureau

2019-06-15 01:36
Shenzhen, leaving the Shenzhen International Bulk Mail Processing Center, the next stop , Shenzhen International

2019-06-14 22:34
Shenzhen, "Shenzhen International Bulk Mail Processing Center" has received

Luca_Fucci 10/10/2019 11:51:01 AM

Why it’s is came back in china? Now how it works to receive my order already paid?

Daisy 10/10/2019 10:02:56 PM

You need to contact the seller to get refund or let the seller send it again to you.

Luca_Fucci 10/11/2019 2:51:10 AM

I already tried to contact the seller ( Zzgeeks) a lots of times but it doesn’t answer me anymore. Now I don’t know what do. Can you help me please? Thank you for your available.

Daisy 10/11/2019 8:00:22 PM

Sorry, we have no other way for you. You can only try to contact the seller or open a dispute to on the platform you bought it to get a solution.

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