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Package arrived and returned


My package arrived in Canada, it does not say a delivery attempt was done and was returned to China. Why? What happened? When will I receive my package?

1 Answer(s)

Hi Sophie,

The reason for return back may the address is not correct or it's not allowed to be imported to Canada. You'd better contact the sender to give you a solution for it. Let the sender send it again to you or refund you if this is an order from a seller.

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