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Package detained and not delivered to business

Asked by rscott | 2/1/2021 6:59:21 PM

Can someone please help with the delivery of a package from Canada to China? Canada Post has indicated that the package has been detained at Xiamen Customs.
International tracking number: CC 232 060479 CA

I would like the package to be delivered to its destination. The seller is awaiting its return. Kindly direct me on how I may help this delivery process be completed.

Thank you,
Rob Scott

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1 Answer(s)

Daisy 2/2/2021 7:32:42 AM

Hi rscott,

It's still stuck at the customs of Xiamen now. It should be waiting the receiver to declare to the customs now. You'd better let the receiver call China customs service number 12360 to check it for you.

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