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Private parcel was detained at customs

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Good day! I have sent a private parcel from Russia to a friend in China. It was detained at the customs office of CNBJSA and they demand a check. What should I do if it is not a commercial package?

1 Answer(s)

Hi Max Sidorenko,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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