What to do when parcels have been detained for a period of time?
Asked by Nickii | 10/8/2019 11:52:10 AM
Tracking numbers:
CP004366245JM
CP004366231JM
Any assistance would be greatly appreciated.
7 Answer(s)
Nickii 11/4/2019 6:07:59 PM
It has been at customs in Beijing being inspected for over a month now and no contact has been made. I have no way of contacting either. It's a bit worrisome at this point because I need the contents of package for my daily life here. I have tried calling China Post but Chinese is poor and the English line has no English speaker.
Daisy 11/4/2019 11:35:08 PM
You'd better contact the recipient in China to let him/her check the message of smart phone at early October. There should be notice about how to get it.
Nickii 11/5/2019 2:41:57 AM
I am the recipient and I have not received any message that's why I keep enquiring. I don't think my number was placed on the box.
Nickii 11/6/2019 6:08:25 PM
I am the recipient and I have not received any message that's why I keep enquiring. I don't think my number was placed on the box.
Daisy 11/7/2019 1:58:07 AM
You'd better call China Post service number 11183 (Chinese service) to check it.
Nickii 11/11/2019 6:42:29 PM
I am being told that they can not help and I need to contact custom which in unlikely since I have no contact for them.
Daisy 10/8/2019 6:31:07 PM
The customs is checking them. If there is no problem for them, they will pass the check and move.
2019-10-02 09:57 - Beijing, import customs retained pending inspection