Package Dispatched, No Updates?

Asked by Lulu | 7/31/2020 10:04:28 AM

I made an order online and got the tracking info, LS387897635CN, but from there I have no information. Has the package left China?

To further complicate matters, the company I purchased from is not responding and I’ve had reason to believe that my order may have been cancelled on their end... but the tracking information gives no information besides that it was dispatched from GuangDongShengGuangZhouShi 51040034 on the 24th.

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1 Answer(s)

Daisy 8/1/2020 7:18:10 AM

Hi Lulu,

It was delivered by airline on July 26 and takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update.

Number: LS387897635CN
Package status: In transit
Country: China -> United States
2020-07-26 17:56, Zhengzhou City, has been handed over to the airline transport.
2020-07-26 17:09, Zhengzhou City, arriving at Zhengzhou Exchange Station (via transfer)
2020-07-25 13:45, Guangzhou, leaving the Guangzhou International Center, the next stop , Zhengzhou Terminal
2020-07-24 10:39, Guangzhou City, "Guangzhou International Center" has been exported to the direct seal.
2020-07-24 10:39, Guangzhou City, "Guangzhou International Center" return, note: security return.
2020-07-22 23:02, Guangzhou City, "Guangzhou International Center" has been exported to the direct seal.
2020-07-20 23:05, Guangzhou, Guangzhou International Center
2020-07-20 22:53, Guangzhou City, leaving the "Provincial International Huadi Bay Business Department", the next stop "Guangzhou International Center"
2020-07-20 20:39, Guangzhou City, "provincial international Huadi Bay Business Department" has received

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