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Package is still in china

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Hello! I did an order on feb 27. Its been sitting in Guangzhou for a month now and its been 80days since it was sent. When can I expect it?
Parcel: RW189635359CN
leaves "Guangzhou Interchange Bureau", next stop "Guangzhou Exchange" (via transfer)
2019-04-17 09:17:13

Thank you!

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1 Answer(s)

user
Hi Rick Noguera Sayer,

This package is not normal. It's still in China now. It couldn't leave China as couldn't pass the security check. You'd better contact the seller to refund you as soon as possible.

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Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
To: Zhang, Zangchuan
1816, C Zuo, Renhe Spring Apartment
Wanxiang South Road, Gaoxin Qu,
Chengdu, Sichuan, 610041, China
China Post may contact Zhang, Zangchuan at Phone #18-408266327 to deliver the package.
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Thank you, I appreciate China Post's help in resolving this situation with the package.

John M Lee
Phone: +1-917-806-3199 or Email: [email protected]

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