Package lost?

Asked by Raoul | 5/18/2020 9:58:24 AM

Hello,
My parcel with track code RV388026269CN
Has been "handed over to airline for almost a month now.. I still havent received it. Van you please tell me if it is still in transit or lost?

Thank you

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/19/2020 4:04:41 AM Reply

Hi Raoul,

It has left China and is in transit to Netherlands now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after delivered to air transport) to have update showing it arrives. Please wait for more days to get update.

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