China Post: 86 10 11185 EMS: 86 10 11183

Package not received

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Shipment ref AS750533237CN
THANK YOU FOR YUOR PROMPT RESPONSE ADVISING THAT THE ABOVE SHIPMENT WAS DELIVERED ON 7TH MAY,UNFORTUNATELY IT WAS NOT AT THIS ADDRESS CAN YOU PLEASE LET ME KNOW THE NAME OF THE COURIER WHO DELIVERED IT SO I MAY SPEAK TO THEM MYSELF
THANKS
HEATHER

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3 Answer(s)

user
My package was never delivered to me but shows as delivered on the China post, please where were delivered? AS750518067CN

user
Hi Heather James,

You need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to.
user
Hi Patricia,

According to the tracking information, AS750518067CN was delivered on May 11. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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