Hi Julio Acevedo,

According to the tracking information, ZP09476083301 was delivered on Feb.27. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZP09476083301
Package Status: Successfully Signed for (25 days)
Country: China -> USA
China Post:
2026-02-27 14:51 Aguada 00602, has been delivered【US Puerto Rico Aguada 00602】
2026-02-25 16:16 Aguada 00602, outbound delivery【US Puerto Rico Aguada 00602】
2026-02-23 16:39 Aguada 00602, the mail arrives at the delivery point [US Puerto Rico Aguada 00602]
2026-02-21 16:48 Puerto Rico, destination transfer【Puerto Rico】
2026-02-18 11:32 Mail leaves the processing center [US Puerto Rico]
2026-02-16 13:21 Mail arrives at the processing center [US Puerto Rico]
2026-02-14 10:30 LAX, customs clearance in destination country completed [LAX]
2026-02-11 08:19 LAX, arrival
2026-02-09 10:04 Shanghai, departure
2026-02-07 08:16 Shanghai, export customs clearance completed [Shanghai]
2026-02-05 11:35 Hangzhou, mail leaves the processing center [Hangzhou]
2026-02-04 11:50 Hangzhou, mail arrives at the processing center [Hangzhou]
2026-02-03 15:42 Hangzhou 31150039, the mail has left [Collection and Distribution Point, Dafeng Road, Chengnan Street, Tonglu County] and is being sent to the next stop.
2026-02-03 15:36 Hangzhou 31150029, the email left [Tonglu County International Customer Sales Department] and is being sent to [Hangzhou International]
2026-02-02 20:44 Hangzhou 31150029, the mail has been sorted at [Tonglu County International Customer Sales Department] and is ready to be sent out
2026-02-02 18:12 Hangzhou 31150029, China Post has received the mail