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Package still in china

Asked by Alvin | 5/28/2020 3:57:59 AM

Hi, My Package has still not been sent to the UK
It has been since 28th February, and it says it has been exported again 8th May 2020
How can my package be located to know exactly where it is?
I know we are in a global pandemic, but 3 months for a parcel? I have been sent many parcels from China since, one via DHL last week and it only took 8 days.
Please locate it and let me know exactly where it is
The tracking number is EB713841635CN

1 Answer(s)

Daisy 5/28/2020 5:27:05 PM

Hi Alvin,

Many packages sent by EMS to UK are delayed due to coronavirus. It should have left China and it's in transit to UK now. If you couldn't receive it before June 15, you'd better contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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