Package still stuck in Shanghai sorting center. HELP!!!!

Asked by JadarHelp | 3/18/2020 8:34:46 PM

It's been almost a month now and it seems my parcel has not moved after arriving at the Shanghai sorting facility. When can i expect the package and has it been lost? How has the coronavirus affected this issue? It's fairly urgent and the sender did say it was posted with express.
Tracking no: EA385123363CN

2020-02-25 09:45:00 JiangSuShengNanJingShi 21002901 Posting
2020-02-25 14:38:07 JiangSuShengNanJingShi NJSN Arrival at Sorting Center
2020-02-26 20:06:48 JiangSuShengNanJingShi NJGJHHJ Despatch from Sorting Center
2020-02-27 00:13:18 ShangHaiShi PDHZ Arrival at Sorting Center

Any help will be greatly appreciated please and thank you,

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3 Answer(s)

Daisy 3/18/2020 10:58:06 PM

Hi JadarHelp,

It has left China and is in transit to Australia now. You can not know the exact situation when it's in the middle locations. Due to the coronavirus, it usually takes about 15-25 working days (after it left China) to reach and there will be further update when it arrives.

Number: EA385123363CN
Package status: In transit
Country: China -> Australia
2020-02-27 12:33, Shanghai, delivered to air transport
2020-02-27 00:13, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-02-26 20:06, Nanjing, leaving the Nanjing International Exchange Bureau, the next stop , Shanghai International Mail Exchange Station
2020-02-26 15:07, Nanjing, Nanjing International Swap Bureau has been exported directly sealed
2020-02-25 14:38, Nanjing, arriving at the "Nanjing Central Bureau Mail Processing Center"
2020-02-25 14:04, Nanjing, leaving the Hanzhong Gate Branch, the next stop , Nanjing Hub
2020-02-25 09:45, Nanjing City, Nanjing Hanzhongmen Post Office has received

Lolikitten 5/22/2020 4:04:03 PM

I have a package that I ordered in April, looks like it is stuck. It has been ten days. LY241834438CN could you please look into it?

Daisy 5/22/2020 9:12:09 PM

Hi Lolikitten,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to have update showing it arrives. Please wait for more days to get update.

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