Package stuck at '' The airline receives it'' for 15 days

Asked by Mornox | 12/22/2020 2:29:14 AM


so my package was sent on 11/30 and then on 12/01 it was updated to ''The airline receives it'' then on 12/05 ''Airlines start shipping'' and then again ''The airline receives it''

if the airline started shipping why did the airline receive it again?
is 19 days in transit is normal? (shipping to Israel trough BJ-EMS)
parcel tracking code :
EV946504415CN

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3 Answer(s)

Daisy 12/22/2020 11:41:15 PM

Hi Mornox,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. It's normal for it now.

JLife 2/4/2021 6:29:26 AM

My package has been stuck for over a month. I placed my order almost 3 months ago. Can you help locate it for me?

LY563322425CN

Daisy 2/6/2021 12:54:09 AM

Hi JLife,

It's delayed in China for s along time. If you couldn't receive it in this month, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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