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Package stuck at customs for a month

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I have sent back back a package for a refund from sender in China, however it is stuck at customs Shanghai Hongqiao International Apt with no reason for being held. Tracking number is

1 Answer(s)

user
Hi TJ,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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