package stuck in an investment department

Asked by fab | 5/10/2023 3:22:26 PM

Hello, my package is stuck in one place for almost a month now. Got sent back by China custums
Tracking: CP448184984CN
What should i do?

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Good afternoon,

Can you please explain to me why my package is still at Changsha County General Postal Investment Department?
I have a order which is from November 2021 there.
A couple of days ago I got updated via tracking number:
Changsha City, return to the proper investment
2022-03-04 15:17
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Please respond to me via email :). The package should be delivered to Romania.

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My tracking # AG161654928CN

When I track my package it’s been stuck for more than 30 days and has a message stating that; I am to contact the investment officer. When I try and contact the number listed it’s disconnected.

Here is the generated messages:
Dongguan City, [Dongguan International Company Direct International Business Department] has been received, investment officer: Shang Chao, telephone: 13266051987

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