China Post: 86 10 11185 EMS: 86 10 11183

Package stuck in customs?

|

Here is my tracking number: EB779543800CN

It has been stuck in customs for more than a week. Not sure if it's due to the holiday season, but it's an urgent package that I need before the 4th of January. What should I do?

1 Answer(s)

user
Hi chickenbread,

Due to the latest Covid easing of lockdown rules in China, packages are greatly delayed. You need to wait for more days to get it. It couldn't be delivered in time. You can contact the seller and let the seller contact China Post to ask if they could push China Post to process it.

Related Questions

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Package stuck in customs (0 reply)

Tracking# LH245855606US has been stuck at customs since April 4th.What can I do get my package moved faster thru customs since it has been 46 days already.I am trying to return an item back to the sender want to receive my refund but my package has been stuck in China customs for over two months.

Package stuck in Customs (1 reply)

Hello,
my DHL package is stuck in customs. The receiver is unwilling to contact customs and pay the possible fee to release the package. How can I contact customs and pay the fee, if required, so that the package can be finally shipped to the seller. It's a return from a order.
The DHL package number is: CY287642624DE
Thank you.

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!