package stuck in customs

Asked by tinamickey | 6/20/2023 7:33:19 AM

Hi returned a dress to a seller over a month ago, and it's been held at customs since May 23rd

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/20/2023 8:08:48 PM Reply

Hi tinamickey,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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