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package stuck in customs

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hello,
i am from Australia and i was retuning a package last march to a shop from China and it has been stuck in customs since then. the tracking number is LK236504442AU. Please let me know how to get it processed and moved on

2 Answer(s)

user
Hi Sarah,

As the receiver in China didn't submit declaration materials to the customs, it's back to Australia. It's in Australia now.

July 1, 2025 11:55:00 AM
Arrived at destination
June 18, 2025 6:55:00 PM
Arrived at port
June 4, 2025 8:45:00 PM
Leaving port
May 29, 2025 9:22:03 AM
Sent to carrier
May 7, 2025 7:03:04 PM
Mail left [Guangzhou International Exchange Bureau] and is being sent to the next stop
May 7, 2025 3:07:54 PM
Export customs/release
May 7, 2025 2:35:16 PM
Sent to export customs
May 7, 2025 1:49:27 PM
Mail arrived at [Guangzhou International Exchange Bureau]
May 6, 2025 04:33:40 PM
Export customs/release
May 6, 2025 10:11:47 AM
Submitted to export customs
May 6, 2025 09:06:04 AM
Mail left [Shenzhen International Customs Brokerage] and is being sent to the next stop
May 5, 2025 02:44:01 PM
In transit, shipped out of the warehouse
April 14, 2025 09:11:56 AM
Returned
April 3, 2025 01:59:40 PM
Waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Brokerage], phone: 0755-26755971
April 3, 2025 10:36:52 AM
Mail left [Guangdong Province Shenzhen International Exchange Bureau] and is being sent to the next stop
April 2, 2025 09:20:59 AM
Mail arrived at [International Exchange Bureau of Shenzhen, Guangdong Province]
April 2, 2025 04:45:39 AM
Mail left [International Exchange Bureau of Guangzhou] and is being sent to the next stop
April 2, 2025 04:45:37 AM
Mail arrived at [International Exchange Bureau of Guangzhou]
April 1, 2025 04:07:34 AM
Import Exchange Bureau retained
March 28, 2025 05:12:00 AM
Delivered to the carrier
March 27, 2025 11:45:00 AM
Left the overseas export exchange bureau (has not yet arrived at China Post)
March 26, 2025 03:35:00 PM
[AU] received
user
I sent a package first class Intl Service on May 12th, 2025. It arrived and processed through the facility on May 19th, 2025. It shows in "Custom Transit" on May 23rd, 2025 and hasn't moved. The package ID is LH248815124US.
Customs Transit
Customs Clearance
CHINA
May 23, 2025, 8:42 am
Processed Through Facility
CHINA
May 19, 2025, 12:55 pm
Departed
BEIJING, CHINA
May 17, 2025, 5:12 pm
Departed
SAN FRANCISCO, UNITED STATES
May 16, 2025, 11:08 am
Departed
CHICAGO, UNITED STATES
May 15, 2025, 6:41 am
Arrived
CHICAGO, UNITED STATES
May 15, 2025, 3:07 am
Processed Through USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 14, 2025, 9:37 pm
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 14, 2025, 1:03 pm
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER, UNITED STATES
May 14, 2025, 1:03 pm
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 14, 2025, 1:02 pm
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 14, 2025, 7:27 am
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 14, 2025, 7:24 am
Arrived at USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
May 14, 2025, 1:10 am
Departed USPS Regional Facility
CHICAGO IL LOGISTICS CENTER
May 14, 2025, 12:14 am
Arrived at USPS Regional Facility
CHICAGO IL LOGISTICS CENTER
May 13, 2025, 8:32 pm
Departed USPS Regional Facility
LOUISVILLE KY DISTRIBUTION CENTER
May 13, 2025, 3:18 pm
Arrived at USPS Regional Facility
LOUISVILLE KY DISTRIBUTION CENTER
May 13, 2025, 3:03 am
Departed USPS Regional Facility
LEXINGTON KY DISTRIBUTION CENTER
May 12, 2025, 11:53 pm
Arrived at USPS Regional Facility
LEXINGTON KY DISTRIBUTION CENTER
May 12, 2025, 7:31 pm
Departed Post Office
IRVINE, KY 40336
May 12, 2025, 4:48 pm
USPS in possession of item
IRVINE, KY 40336
May 12, 2025, 10:53 am

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