China Post: 86 10 11185 EMS: 86 10 11183

Package stuck in Customs

|

Hello,
I have a package stuck in customs in Beijing. The tracking number is CH122072262US. The package arrived from the USA on January 22. I was never given a form by any delivery service saying I need to pay taxes or where to pay the taxes. I received no text message either. I have no idea where this package is or how to get it.

1 Answer(s)

user
Hi Kristine Tolman,

In this case, you need to call China customs service number12360 to check.

Related Questions

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Package stuck in customs (0 reply)

Tracking# LH245855606US has been stuck at customs since April 4th.What can I do get my package moved faster thru customs since it has been 46 days already.I am trying to return an item back to the sender want to receive my refund but my package has been stuck in China customs for over two months.

Package stuck in Customs (1 reply)

Hello,
my DHL package is stuck in customs. The receiver is unwilling to contact customs and pay the possible fee to release the package. How can I contact customs and pay the fee, if required, so that the package can be finally shipped to the seller. It's a return from a order.
The DHL package number is: CY287642624DE
Thank you.

Answer This Question

Thank you!Your answer has been posted successfully!