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package stuck in customs?

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placed an order for a keyless entry key for a nissan vehicle 5 months ago and the tracking has stayed stuck at:
[Taiyuan City] Transport and import customs to keep for inspection
2021-06-21 15:21:45

If anyone can help please reply to this message as i can not contact the seller anymore and will do anything to get this parcel. thank you

1 Answer(s)

Hi soarer,

It seems that you couldn't get it and it's stuck at the customs. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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