Package stuck in customs since 7/15/2021

Asked by AStewart | 8/24/2021 8:00:09 PM

Tracking Number: LH144816988US
Your item is being held in Customs at 2:51 pm on July 15, 2021 in GUANGZHOU, CHINA.
Please advise why this package has been held for so long and how do I get it to the final destination?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 8/25/2021 8:55:18 PM Reply

Hi AStewart,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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