Package stuck in transit for over a month

Asked by Estefany | 12/3/2020 6:12:27 AM

Hello, I need help with two packages that have been stuck in transit without an update for over a month, there are 2 that I’m waiting, RV497066564CN, RV486833747CN. At first I thought it was because of the pandemic and mail was delayed, but it has been over a month and nothing is happening, can you tell me when or if my package will arrive to me at any time because I’m getting tired of waiting and all I get from the seller is that I need to wait, that it’ll be delivered by dec 15 for one and with the other that I need to wait more time but at this point i don’t know if I’ll ever get my package

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3 Answer(s)

Pecos 12/3/2020 8:05:26 AM

Hi I’ve been waiting for my parcel from China, it’s been over 3 weeks I’ve been tracking it , but it’s been stuck on airline received it and has been departed from country of origin, can you please help me know if my parcel is in the USA or where? Ly557073295CN ..... thank you

Michael Honnick 12/3/2020 8:38:43 AM

Hello, I need help with my packages that have been stuck in transit without an update from Nov, 15, Tracking Number LY544015078CN. Can you tell me when or if my package be shipped or a updated status? I get from the seller is that I need to wait and it's in your hands. At this point I don’t know if I’ll ever get my package, or even it a package is truly being shipped!

Here is the last shipping information you have in your system:
2020-11-15 16:48
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

2020-11-15 16:48
CHINA, FUZHOU EMS, Processed Through Facility

Thanks you for your time!
Michael Honnick

Daisy 12/5/2020 5:58:08 AM

Hi Michael Honnick,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

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