Package stuck on Beijing since June

Asked by Jorge | 7/9/2020 2:31:55 AM

Hello I have a problem with my order

RE057973984CN

It is stuck on Beijing since June, can u please tell me what happened to my order?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 7/9/2020 5:52:29 AM Reply

Hi Jorge,

It's transited by train and will pass countries like Kazakhstan, Russia, Belarus, Lithuania etc. It's at some other country along the way to Portugal on June 1n and will be transited to the next country. Due to the coronavirus, it may be delayed. If you couldn't receive it in time, contact the seller to give you a solution.

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