Hi Carol Gagliardi,

The 18-day wait at the Indianapolis distribution center is unusually long, but it's also a known challenge that a lot of people have been facing with that specific USPS hub .

Why the Indianapolis Hub?
Your package has reached one of USPS's newer, massive "mega distribution centers" . Since early 2025, this facility has struggled with severe backlogs as it transitioned to this new model, with many customers reporting packages stuck for days or even weeks . The delays have been significant enough to draw the attention of Indiana's congressional delegation .

So, your tracking status is not an isolated case, but rather part of a broader operational issue at this location.

What to Do Next

Contact the Sender: As they are China Post's customer, they are in the best position to file a formal inquiry or claim with USPS on your behalf .