Packages Stuck on “ export customs / retention to be verified”
Asked by nrhman | 9/18/2020 1:12:59 AM
Daisy 9/20/2020 6:39:11 PM
You'd better contact the receipient to ask if he has received any notice from the customs. He may need to declare to the customs.
nrhman 9/21/2020 12:02:10 AM
Both the recipient and shipper have not received any notice from customs or EMS. There are many packages stuck on this status. My family is sending me my clothes for school from my home without brand logos so it should be passing customs no problem. There is no reason it should be taking this long. Some of those clothes are not replaceable since they are from when I was a kid. Please ask EMS what is happening with these “retention to be verified packages” from 8/28/2020.
Daisy 9/22/2020 8:26:01 PM
You need to let the receipient in China contact the customs by calling 12360 to check it.