China Post: 86 10 11185 EMS: 86 10 11183

Parcel on retention to be verified

|

Tracking #EV947168581CN
It says "Guangzhou City, export customs / retention to be verified" since the 6th of december. I tried to contact the seller and they say that I have to wait... but I paid for the EMS shipping. Someone knows how much time it takes?

You may get the answer from the following articles:

1 Answer(s)

user
Hi Celes,

The package is not normal. It's still stuck at the customs now. You need to let the seller give you a solution if it couldn't be delivered in time.

Related Questions

Parcel on retention to be verified (1 reply)

Tracking #EV947168581CN
It says "Guangzhou City, export customs / retention to be verified" since the 6th of december. I tried to contact the seller and they say that I have to wait... but I paid for the EMS shipping. Someone knows how much time it takes?

Packages Stuck on “ export customs / retention to be verified” (8 replies)

Hello, I have noticed that many people have their packages stuck on “Guangzhou City, export customs / retention to be verified” since August 28th 09:52. Can you please check what is going on? I have contacted shipper and they said that they do not have any information from EMS. I know of many people who have complained about the same status from the exact same date. It has been almost a month and still has not left customs. That should not be happening when people pay extra for quick shipping and are waiting for important packages.

“Guangzhou, export customs / retention to be verified” (1 reply)

This was the last tracking information I received on my parcel, 19 days ago, what could it mean ? Is there an issue that needs to be handled ?

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!