Parcel on retention to be verified

Asked by Celes | 12/21/2020 10:20:49 AM

Tracking #EV947168581CN
It says "Guangzhou City, export customs / retention to be verified" since the 6th of december. I tried to contact the seller and they say that I have to wait... but I paid for the EMS shipping. Someone knows how much time it takes?

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1 Answer(s)

Daisy | 12/22/2020 6:39:17 AM Reply

Hi Celes,

The package is not normal. It's still stuck at the customs now. You need to let the seller give you a solution if it couldn't be delivered in time.

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