Export customs/retention pending

Asked by cmena99 | 9/11/2020 9:43:07 AM

My parcel EB727073544CN says export customs/retention pending. I’d my parcel stuck in customs? Is it seized? Will it continue for delivery?

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1 Answer(s)

Daisy 9/12/2020 3:10:14 AM

Hi cmena99,

What's in the box? According to the tracking information, it's stuck at the customs now. In normal, it takes about 2-15 days to be released if there is no problem for it. I suggest you contact the seller to reflect the problem and let him contact Guangzhou customs to check it as soon as possible.

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