China Post: 86 10 11185 EMS: 86 10 11183

Package stuck at Guangzhou City, import customs retention pending inspectio

|

I have sent back back a package for a refund from sender in China, however it is stuck at 2021-11-02 14:29 Guangzhou City, import customs retention pending inspection with no reason for being held. Tracking number is RO175939580TH

1 Answer(s)

user
Hi Vidar,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Related Questions

Package stuck at Guangzhou City, import customs retention pending inspectio (1 reply)

I have sent back back a package for a refund from sender in China, however it is stuck at 2021-11-02 14:29 Guangzhou City, import customs retention pending inspection with no reason for being held. Tracking number is RO175939580TH

Package stuck at customs (4 replies)

Hi,
My package arrived with Guangzhou customs on the 18/10/2021 and it hasn't moved from there since, it is now the 28/10. Can someone confirm how long it will remain in customs please before arriving at its destination. Package was sent on the 30th September. The below message was given on the tracking information:
"Guangzhou City, import customs retention pending inspection"

Customs retention to be inspected(PLEASE HELP ME) (1 reply)

My package has been retention to be inspected for 9 days now stuck in customs no movement. Pls tell me what to do, I have already paid taxed I believe
2023-05-03 01:32 Guangzhou City, Export Customs/Retention to be inspected
2023-05-02 23:25 Guangzhou City, sent to export customs
2023-05-02 19:49 Huizhou City, Leave [Huizhou Package Workshop], Next Stop【Guangzhou Processing Center】
2023-05-02 18:13 Huizhou City, Arrive at 【Huizhou Package Workshop】
2023-05-02 16:38 Huizhou City, leave [Huizhou Municipal Affairs Customer Investment Department], next stop [Guangzhou]

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!