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“Guangzhou, export customs / retention to be verified”

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This was the last tracking information I received on my parcel, 19 days ago, what could it mean ? Is there an issue that needs to be handled ?

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1 Answer(s)

user
Hi Jason,

If it's stuck at the export customs for over 10 days, you need to contact the seller to reflect the problem and check it for you. It should be waiting the seller to declare or pay the tax.

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This was the last tracking information I received on my parcel, 19 days ago, what could it mean ? Is there an issue that needs to be handled ?

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