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Parcel arrived but not delivered

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Goog morning,
My parcel LO847671677CN has arrived to the address but was not delivered and I was told to ask you. Can you do something?
Thank you

1 Answer(s)

Hi Nippon,

It was delivered on May 9 by Swiss Post. If you don't receive it, contact Swiss Post to reflect the problem as soon as possible.

Number: LO847671677CN
Package status: Alert
Country: China -> Switzerland
Destination:
2020-05-09 10:48, Lutry Distribution, Delivered via pigeon-hole
2020-05-05 10:38, Lutry, Returned item
2020-04-24 10:29, Lutry, Arrival at delivery post office
2020-04-23 15:46, Lutry Distribution, Sorting
2020-04-23 15:10, Lutry Distribution, Registered for collection
2020-04-23 07:37, Lutry Distribution, Arrival at delivery post office
2020-04-21 17:46, CH-8010 Zürich 1, Postal customs clearance process underway
2020-04-21 17:46, CH-8010 Zürich 1, Handed to customs
2020-04-21 17:45, CH-8010 Zürich 1, Arrival at border point in the destination country
2020-04-13 02:19, CNCAND, The consignment has left the border point
2020-04-12 22:58, CNCANA, Arrival at origin border point
2020-04-11 20:44, 528300, Mailed
Origin:
2020-05-09 10:48, Swiss Confederation, Swiss Confederation
2020-05-05 10:38, Swiss Confederation, Swiss Confederation Arranges Delivery
2020-04-24 10:29, Swiss Confederation, has arrived at the Swiss Federal Delivery Office
2020-04-23 15:46, Swiss Confederation, has arrived at the Swiss Federal Delivery Office
2020-04-23 15:10, Swiss Confederation, Swiss Confederation Arranges Delivery
2020-04-23 07:37, Swiss Confederation, has arrived at the Swiss Federal Delivery Office
2020-04-21 17:46, Zurich, overseas import customs retained pending inspection
2020-04-21 17:46, Zurich, sent to import customs abroad
2020-04-21 17:46, Zurich, sent to offshore customs authorities
2020-04-21 17:45, Zurich, reached the place of arrival
2020-04-17 11:30, Airline departure
2020-04-15 19:46, Airline departure
2020-04-14 13:39, Guangzhou, delivered to air transport
2020-04-13 12:36, Guangzhou, leaving the Guangzhou International Center, the next stop , Guangzhou International Exchange Station (via transfer)
2020-04-13 02:19, Guangzhou, Guangzhou International Center has been exported directly sealed
2020-04-12 22:44, Guangzhou, arriving at Guangzhou International Center (via transfer)
2020-04-12 21:32, Foshan City, leaving the Foshan Delivery Processing Center, the next stop , Guangzhou International Center
2020-04-12 00:46, Foshan City, arriving at Foshan Delivery Processing Center
2020-04-12 00:45, Foshan City, leaving the "Foshan City International Business Zen City International Business Department", the next stop " Foshan Delivery Processing Center"
2020-04-11 20:44, Foshan City, Foshan City International Business Zen City International Business Department has received

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