Hi Jeslin Tay,

There are two phone numbers to call 0571-86896573/86896576. You'd better let the receiver to call both to try.

Number: LP900890757SG
Package status: In transit
Country: Singapore -> China
Destination:
2023-03-08 09:09 Hangzhou City, to be submitted by the recipient to the customs, [Zhejiang Hangzhou Customs Broker], Tel: 0571-86896573/86896576
2023-03-07 15:16 Hangzhou City, leave [Hangzhou International Exchange Bureau], next stop [Zhejiang Hangzhou Customs Broker] (via transfer)
2023-03-07 14:01 Hangzhou City, Customs Clearance, Hangzhou City, Customs Clearance Progressing
2023-03-06 08:21 Hangzhou City, sent to the import customs
2023-03-05 20:05 Hangzhou City, Arrive at [Hangzhou Dajiangdong Package Workshop] (via transfer)
2023-03-04 02:26 Beijing, leave [Beijing Comprehensive Mail Processing Center Package Workshop], next stop [Hangzhou Dajiangdong Package Workshop] (via transfer)
2023-03-02 17:57 Beijing, Arrive at Beijing Wangjing International Exchange Bureau (via transfer)
2023-02-23 23:06 Singapore, Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
Origin:
2023-03-06 08:21 Held by Custom
2023-03-06 08:10 Receive item at sorting centre (Country: CN)
2023-03-01 15:33 Arrival at Processing Center (Country code: CN)
2023-03-01 14:28 Arrival at Destination Post (Country: CN)
2023-02-23 23:06 Despatched to overseas (Country code: CN)
2023-02-23 11:30 Item received at SingPost Mail Processing Centre

Dear Daisy
My receiver tried calling many times, just no one pick up the phone.
Could you please kindly advise what can I do to from my end at Singapore?
Can I now redirect my parcel to another address in China?
Best regards
Jeslin