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Held by custom


Hello there,
My tracking number for my parcel as follow: RT177446106SG

Has been held by custom.
What can i do to help the status of my parcel to proceed to the recipient.

2 Answer(s)

Hi Kylee,

It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system ( to check and pay.

Number: RT177446106SG
Package status: In transit
Country: Singapore -> China
2021-12-24 19:44 Shenyang City, taxable mail, to be paid by the recipient
2021-12-24 10:45 Shenyang City, Customs Clearance In Progress
2021-12-24 10:24 Shenyang City, sent to the import customs
2021-12-04 19:47 Singapore, Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2021-12-04 19:47 Singapore, leave the Singapore Processing Center
Hi , my parcel status showed held by custom since 24/1/2022. May I know shall I ask receiver to call China post ? My tracking number is RC775906353SG

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Held by custom (0 reply)

几天了。到现在还是显示 held by custom 请问 中国邮政的电话号码是什么 我想打电话去询问。我的 tracking 号码。RC775906353SG

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