Hello,
I'm contacting you today because I sent a return parcel on November 03 but on November 27 my parcel was blocked at customs for "missing invoice".
However, I've never been contacted since to provide proof of my purchase. I would like some information about my parcel and what I need to do to provide you with proof of purchase. Here is the number of my parcel : EW166999174FR

Hi,
I sent a parcel from France to China on October 20th. The tracking number is the following: CC873660213FR.
The package arrived in China but is being held -from November 2 to the present- because of a missing form. What can I do to resolve this problem? Can I email a copy of the document(s) directly to the post office in China? Any help on this matter would be greatly appreciated!

good evening, I have a parcel blocked since November 19th I don't know in which place ... can you tell me where it is? thank you very much the code is LZ449885365CN