Parcel blocked since November 2nd 2020
Asked by Holly | 12/3/2020 6:13:48 AM
Hi,
I sent a parcel from France to China on October 20th. The tracking number is the following: CC873660213FR.
The package arrived in China but is being held -from November 2 to the present- because of a missing form. What can I do to resolve this problem? Can I email a copy of the document(s) directly to the post office in China? Any help on this matter would be greatly appreciated!
I sent a parcel from France to China on October 20th. The tracking number is the following: CC873660213FR.
The package arrived in China but is being held -from November 2 to the present- because of a missing form. What can I do to resolve this problem? Can I email a copy of the document(s) directly to the post office in China? Any help on this matter would be greatly appreciated!
Daisy 12/3/2020 10:59:34 PM
Hi Holly,
You should provide the invoice to the customs of France.