Dear Customer Service, my Parcel CP395363669CN is recorded to leave Urumqi Exchange Bureau according to your tracking system, the ALL-IN-ONE PACKAGE TRACKING says that the parcel is still in the Urumqi Interchange Bureau, the next stop , Hall International (via). I called my national Post (Kyrgyz Post), they did not get this tracking number yet. Could I get clarity if the Parcel is still in Urumchi (if it is - it is more than 12 days there) or was it transferred to Kyrgyz Post. Or maybe it was transferred by mistake to Russian Post? Please help!
Daisy8/15/2019 9:22:44 PM
China Post doesn't provide full tracking service for it as it's sent by a cheap way. One one could know where it is now. You'd better contact the seller to give you a solution if you couldn't get it in time.