Parcel damaged in areival

Asked by Cam | 6/1/2022 12:06:16 PM

My parcel is heavily damaged on arrival. How do I make a claim for this as Royal Mail are saying I just claim through your website

You may get the answer from the following articles:

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1 Answer(s)

Daisy | 6/7/2022 8:35:22 PM Reply

Hi Cam,

We are only a tracking platform. You need to reflect the problem to the seller and let the seller claim for you in China.

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