How to file a claim for Item received damaged

Asked by Juan Garcia-Fuertes | 6/30/2021 4:25:11 PM

How can I file a claim with EMS. My item arrived damaged.
EV739168071CN

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 7/2/2021 6:55:16 AM Reply

Hi Juan Garcia-Fuertes,

You can contact USPS to file the claim or contact the seller to refund you.

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