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Parcel Held in Customs (China)

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My parcel RT189377473SG is held by chinese customs. I have not received any updates as to why the parcel is held or I am missing certain paperwork etc. Are you able to help me with this?

1 Answer(s)

user
Hi Yeo Kirk Boone,

It's waiting for the receiver in China to submit declaration materials to the custom now. He can call 028-85885101 to check details.

June 27, 2025 01:55:56 PM
Waiting for the consignee to submit declaration materials to the customs, [Chengdu International Customs Brokerage], Tel: 028-85885101

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