Parcel held up at Chinese customs
Asked by Yohan |
0
Hello, my parcel EW169244141FR is stuck at Chinese customs. How can I send the necessary documents to resolve this situation?
Thank you in advance.
Kind regards,
Thank you in advance.
Kind regards,

It's waiting for the recipient to submit declaration materials to the customs. You need to contact the sender to do that for you.
Tracking Number: EW169244141FR
Package Status: In Transit (14 days)
Country: France -> China
China Post:
2026-02-03 10:01 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2026-02-02 15:11 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-02-02 09:35 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-02-02 04:57 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-02-02 04:57 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-01-28 18:56 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-01-28 17:17 Arrive at the Overseas Export and Exchange Bureau
2026-01-27 14:14 【France】Received
La Poste (Colissimo):
2026-02-03 10:01 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2026-02-02 14:11 CN, Import/export formalities are in progress on your package.
2026-01-31 15:15 CN, Your package continues its journey to its destination territory.
2026-01-28 18:56 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2026-01-28 17:17 EN, Your package is in transit on our logistics platforms.
2026-01-27 20:07 EN, Your package is being transported to the logistics platform.
2026-01-27 14:14 EN, Your package has been dropped off at a postal point.
2026-01-26 16:53 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.