Parcel Not Arrived

Asked by willby | 4/23/2025 3:34:39 AM

My parcel tracking shows it delivered, but it has not. The courier who supposedly delivered it does not appear in the list, and I am unable to find out more information about my order.

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1 Answer(s)

Daisy | 4/23/2025 8:20:27 PM Reply

Hi willby,

If it's delivered and you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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