Parcel retained

Asked by Jasgndr | 11/11/2021 1:20:53 PM

My parcel has been retained at Wuhan City Export Swaps Berau for 25 days has this parcel been kept by customs

You may get the answer from the following articles:

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 11/11/2021 9:01:40 PM Reply

Hi Jasgndr,

If it's stuck there for over a month, it's not normal. It may couldn't pass the check and returned. You need to contact the seller to reflect the problem and give you a solution as soon as possible.

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