Parcel still at Exchange Bureau in Guangzhou

Asked by meez | 12/1/2015 7:23:52 AM

Why is my parcel still at Exchange Bureau in Guangzhou since Oct 18, 2015 15:07 with a status of "has been exported to open"
Its been sitting there for more than a month already..
please help
Tracking No.: 44949903408
Check Code
Date/Time Location/Status
Sun, Oct 18, 2015 15:07 [Exchange Bureau in Guangzhou] has been exported to open

Track Your Package

30 Answer(s)

Greta 1/19/2017 7:35:37 AM

My name is Greta an my tracking number is RS384675688CN. Since the 11th it has been in Guangzhou. I wish to know wheather or not it has left it and is there a chance that I will be getting my parcel by 28th of January?

DLAN ALLEN 1/20/2017 7:51:50 PM


aclac 1/28/2017 6:01:43 AM

Please, HELP for my tracking number 89039305167

My item, from 2016-12-14 08:26 Exchange Bureau in Guangzhou, have been exported to open... it has been long time there?

Midgetsmommy224 2/2/2017 12:09:14 AM

I baught my package the 1st of January. Here it is the 1st of February And I have not gotten a update on my package. I live in the United States Tracking number 71773967686

Lbaumer 2/2/2017 12:50:10 AM

My parcel has not moved since 23rd december 2016
Can you please help. We have not waited this long for a package before.

anna madali 2/14/2017 1:31:01 AM

i also having the same problem. item 80592619842 still stuck and not moving for a week. this is the second time the person tried to send to me.

Kristen 2/14/2017 11:43:34 AM

Hi I have a package that has been in the status of "exchange bureau in Guangzhou has been exported to open" for almost 3 months. I understand that because China post is cheap I cannot track it after it has left. I would just like to know if this status means that it has definitely left that post? And because this package contains an11 digit number with no letters unfortunately the United States Postal Service does not recognize this number. Are there letters I should put in front of it to see if it has arrived in my country? Is there someone I can call in the United States to see where it is? And my last question is when I look up the tracking on the package on many different sites, not one site can I can see where the package is being delivered to (My address is not listed for delivery) is this normal or does this mean that my address wasn't put on the box? Thank you very much.

TSubaih 2/15/2017 8:03:37 PM

Hi I have three packages w/ tracking numbers:
When I enter each tracking numbers it states: "Exchange Bureau in Guangzhou" has been exported to open
And all of these r from this date: 2017-02-05 08:21:52.0
Any idea of if my three items have left china yet?

Daisy 2/17/2017 9:24:09 PM

Hi aclac, Midgetsmommy224, anna madali, TSubaih,

Your packages are all sent by China Post Ordinary Small Packet Plus. China Post will stop updating the status after "Exchange Bureau in Guangzhou has been exported to open" . You can only wait now.

Daisy 2/17/2017 9:39:09 PM

Hi Kristen,

The status of "exchange bureau in Guangzhou has been exported to open" doesn't mean it has definitely left China. "exchange bureau in Guangzhou has been exported" is the status showing it left China. USPS will be in charge of delivering the package to you when it's in USA. There is no way for you to know if it has arrived in your country or not.

If you couldn't get it over three months, it may be lost. It's easy to be lost for this kind of parcel.

Col 3/6/2017 11:38:42 PM

89068710462 please help been waiting since 15th January !!!

Daisy 3/7/2017 6:05:03 PM

Hi Col,

You used China Post Ordinary Small Packet Plus to send your parcel. This service is not registered, so it could not be tracked, especially when the parcel arrives at abroad. It is very slow and often takes two months, even longer. Please wait.

Madhu Pawan 3/14/2017 2:43:23 AM



please update has it is reached india

Sally 3/14/2017 6:22:52 PM

For 04689527171, the latest trackign results show:

2017-03-09 12:46 Exchange Bureau in Guangzhou, has been exported to open.

It has not reached India.

For RG315047563CN, the latest trackign results show:

Sun, Jan 22, 2017 22:50
Electronic information has been received

No undate for the information, please check with the sender whether he or she has delivered it to the carrier, or whether the carrier has forgotten to deliver your parcel.

Basant 3/25/2017 6:03:02 AM


My order was returned back to the seller. Because I was unable to pick the order when it reached my home in Canada.

So Canada post has sent back the parcel. Now the status is that its in "Exchange Bureau in Guangzhou"

I think returned parcels are received there. And than transferred back to seller.

I suggest you guys to talk with you seller if your parcel doesnot arrive on time.


Skeebs 4/17/2017 9:48:41 PM

"Exchange Bureau in Guangzhou" has been exported to open Is all I can see. I've waited since February 15th for my package and nothing has showed up! Please help! My tracking number is 71863517274

Grace 4/18/2017 7:03:12 PM

Hi Skeebs,

Your package couldn't be tracked. The status of "Exchange Bureau in Guangzhou" is the last update what China Post could provide to you. It usually takes two, three or more months to reach. It's also easy to be lost on the way. Just wait patiently. No one could know where it is now.

Daniele 4/24/2017 8:03:48 AM

I am to recieve two parcels from different sellers using China Post.
For the first one (tracking number RK555226299CN) the last information says:
2017-04-01 15:32 Shanghai Pudong, left
Does it means it has been shipped overseas?

For the second parcel (tracking number 72088409129) the only information I've got so far is:
2017-03-25 17:01 Exchange Bureau in Guangzhou, have been exported to open
For what I've read in here, it must have been posted as an "ordinary small packet plus" or something like that, so I don't get anymore information from you guys after that point. I would like to check if this is the case, as I have paid extra money to the seller to have a "Register Airmail" shipping method, that I don't believe is the one they used.

Also, do you have any idea how long it should take for them to get to Brazil? Assuming they have,indeed, been shipped to Brazil.

Daisy 4/24/2017 7:32:34 PM

Hi Daniele,

RK555226299CN is on the way to Brazil. It may takes a month to reach.
72088409129 is an ordinary packet. It may takes two or three months to reach.

intan 4/26/2017 11:24:21 PM

Hi there..

I got 3 parcels with tracking number : RB213111178SG, BZ007314247CN and RB215405104SG.
Can you tell me, are those parcels hv been reach my country yet?

Thank you for your help..

Daisy 4/27/2017 7:35:43 PM

Hello intan,

No, all these three parcels are en route to your countries.

RB215405104SG this one was just sent by the sender yesterday.

SMX 5/9/2017 4:03:28 PM

I need help with my package.
Tracking Number: 72079071607
"Exchange Bureau in Guangzhou has been exported to open" is what i am seeing.

Daisy 5/10/2017 2:10:11 AM


Sorry, your package couldn't be tracked after that information because it's not registered. You can only wait.

Crys 5/11/2017 10:52:21 PM

my packets tracking hasnt changed at all
and it was exported to open in 22.4 and it's 11.5 now

tracking number 89219164412

rayden02 5/12/2017 7:29:44 AM


I need help with this number 04822809423
I can't figure out what happening with my parcel, 36 days and still not coming, the information stuck with this:
2017-04-10 23:27:34 [Quanzhou] [Jinjiang City letter Branch] has been sealing (domestic transit) <-----What this means?

I ordered 4 parcel at same day with same deal (1 april) and the other parcels is already here. Only this one is not here!

Thanks for the help!!

Daisy 5/12/2017 8:01:11 PM

Hi Crys,

Packet with the tracking number 89219164412 is an ordinary packet without registration. It couldn't be tracked after that information on April 22. It takes two or three months to reach. You'd better wait patiently.

Daisy 5/12/2017 8:05:51 PM

Hi rayden02,

Your parcel with number 04822809423 is not registered. China Post doesn't provide tracking service for it especially when it leaves China.

'2017-04-10 23:27:34 [Quanzhou] [Jinjiang City letter Branch] has been sealing (domestic transit)' is a wrong translation. The correct meaning of it is the parcel is transiting from Jinjiang City to Quanzhou City in China.

It moves but there is no update here. So, don't worry. This kind of parcel takes at least two months to reach, sometimes three or four months. So, wait patiently.

Hannibal 6/9/2017 11:34:20 AM

Help wanted for my package 89233339123 that has been in status 【广州互换局】已出口开拆 since 2017-04-25 04:17:40?

kind regards Han

g 6/17/2017 7:25:43 AM

Hi Han,

Your package is also an ordinary one without registration. China Post stopped tracked service after that status. You can only wait. Three or four months may be needed.

Tj 6/27/2017 4:22:10 AM

89189571070 is my tracking number and it has been 2 month since I received anything more than exchange to open.. I wish someone would let me know what is taking so long

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!