Parcel stuck

Asked by Karen | 6/1/2020 12:49:13 AM

The last update i got about my parcel is that it arrived at the Guangzhou sorting center in may 13. Since then i didn’t get any new update about it’s location and if it will get shipped. The tracking number is RV423532312CN. Is the sorting center closed at the moment?

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1 Answer(s)

Daisy 6/1/2020 5:16:41 AM

Hi Karen,

It's still stuck in China now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Number: RV423532312CN
Package status: In transit
Country: China -> Lebanon
2020-05-13 08:04, Guangzhou, arriving at Guangzhou International Center
2020-05-12 22:50, Guangzhou, leaving the International Shijing Business Department, the next stop " Guangzhou International"
2020-05-12 21:43, Guangzhou City, "International Shijing Business Department" has received

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