Parcel Stuck at Customs

Asked by Grygorii | 6/1/2020 5:00:25 AM

Hello,
My parcel RJ030947795UA stuck at customs for more than 2 months. Recipient claims they didn't receive any notifications. Please advise.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

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What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/2/2020 8:17:02 AM Reply

Hi Grygorii,

It's retained by the customs of Guangzhou. You'd better let the recipient contact Guangzhou customs to ask how to get it.

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