Parcel Stuck at Customs
Asked by Grygorii | 6/1/2020 5:00:25 AM
Hello,
My parcel RJ030947795UA stuck at customs for more than 2 months. Recipient claims they didn't receive any notifications. Please advise.
My parcel RJ030947795UA stuck at customs for more than 2 months. Recipient claims they didn't receive any notifications. Please advise.
Daisy 6/2/2020 8:17:02 AM
Hi Grygorii,
It's retained by the customs of Guangzhou. You'd better let the recipient contact Guangzhou customs to ask how to get it.