Parcel stuck at customs

Asked by Rob | 10/23/2020 4:46:43 AM

CO980402053RO This parcel that i returned to the seller has been in Shenzen, in the proces of customs clearance since august 31th... How long will it take to reach the recipient?

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1 Answer(s)

Daisy 10/24/2020 7:03:47 PM

Hi Rob,

The customs should have sent a notice to the recipient to delcare. If the receiver doesn't do it, it will not be released.

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